If you are looking for a high-quality, long-lasting replacement zipper that is better than the original, feel free to ask. We will be happy to assist you.

• If you want to learn more about diagnosing your item and zipper anatomy and terminology, we’ve got you covered! Check out our blog: How to Fix Your Jacket Zipper

Center Front Jacket Zippers (Main Zipper)

Replacement of Center Front Zipper Slider: $25
Replacement of a Center Front Zipper:

• Retrofits: $85
  • We have worked closely with our partner brands to develop faster and more affordable replacement techniques that minimize deconstruction and reconstruction. These methods, though different from original manufacturing, ensure durability with an almost indistinguishable finished product.
• As Manufactured: $125 – $145
• High Tech and Designer Brands (Descente, Moncler, Canada Goose, Spyder, Arc’teryx): $180+

Pocket Zippers

Pocket Zipper Slider Replacement: $25
Pocket Zipper Replacement: This starts at $65 but may cost up to $125 based on the complexity of construction and deconstruction, age, wear, brand, and desired aesthetic outcome.

Pant Fly Zippers

Pant Fly Zipper Slider Replacement: $25
Pant Fly Zipper Replacement: Unlined pant front fly zipper replacements start at $65 and increase based on construction and deconstruction needed for repair. Lined, insulated, seam-taped seams pants generally increase to $75-145.

Tent Zippers

Tent Zipper Slider Replacement (One Door): $45 (if zipper teeth and stitching are in good shape)
Full Tent Zipper Replacement: $15/foot for the first 6 feet ($90), then an additional $8/foot thereafter

Sleeping Bag Zippers

Sleeping Bag Zipper Slider Replacement: $30-$40
Full Sleeping Bag Zipper Replacement: Starts at $100 in labor and may increase based on the complexity of construction and deconstruction, age, wear, brand, and desired aesthetic outcome.

Bag Zippers

Bag Zipper Slider Replacement: $35-45 (if zipper teeth and stitching are in good shape)
Main Compartment Bag Zipper Replacement: $85-150+
Small Pockets Bag Zipper Replacement: $65-95

• Criteria for Repair: We can only replace zippers on unstructured bags, meaning they have no padding or stiffeners and can be easily turned inside out. Your bag may be deemed unrepairable if it does not meet these criteria. In this case, return shipping fees won’t be covered.
  • Bags and packs must be clean and dry.
• Additional Information: Full zipper replacements include YKK brand luggage-grade zippers.

We prioritize durability and function while matching your damaged item’s original color and aesthetic. Let us know if you prefer a contrasting patch, playful color, or print!

The patching prices vary based on various factors such as the size of the damaged area, construction, insulation, age and wear of the item, brand, and desired outcome.

Patching Starting Price (Up to 25 square inches): $45 for outerwear, sleeping bags, and tents.
Smaller Patches: $45 – $75
Larger, More Complex Patches: $85 – $155+ for outerwear, sleeping bags, bags, packs, and tents with larger patches or added construction complexities

• Rugged Thread is unable to restuff entire items in our shop as we do not have a down-specific room. We can add ‘handfuls’ of down to baffles we are patching or specific area’s for $5 per handful.

Hardware Replacements: $45 – $75+

• Prices vary based on the damage, construction, wear, quantity, and accessibility. We stock:
  • Grommets
  • Snaps
  • Side Release Buckles
  • Tri-Glides
  • Ladder Locks
  • Cord Locks
  • Webbing
  • Cording

1. Request a Quote: Fill out our online form or visit our Bend, Oregon shop for an assessment. For online submitted quotes, attach good-quality photos of the item and areas for repair and we will respond via email within 3 business days. After our team provides a quote you will receive a shipping form to include with your package and ship your item to our shop!
2. Ship it: Print and complete our shipping repair form (Rugged-Thread-Shipping-Form.pdf (ruggedthread.com) and include it with your item(s). Please ensure that your item(s) is/are clean and dry.
3. Receive Inspection Quote:  Within five business days of receiving your item, we will email confirmation, repair options, and pricing before beginning any work. Once the options and pricing are approved, we will add your repair(s) to our queue. We will text you in case we need to clarify any information during the production process.
4. Quality Check: Our QC performs a quality check on every repair to ensure it meets our standards and your expectations.
5. Pick Up or Delivery: Collect your repaired outerwear in-store or opt for return shipping back to you. We will email you an online link for shipped items to process payment. Return shipments generally go out within 24 hours of payment.

Notes:

• Based on the material and complexity of the repair, prices may vary by up to 25% from the quoted repair amount.
• Our turnaround time may vary depending on the type and complexity of the repair and seasonal workload. Our busiest season is from January to April.