Beautiful. Quality. Repairs.
Trusted by individuals and manufacturers alike since 2011.
We are stoked that Burton Snowboards has made the commitment to uphold lifetime warranty on all soft goods. Moreover, they are repairing rather than simply replacing. Go Burton!
KUIU is a high-performance hunting gear company known for using cutting edge innovation to build gear with uncompromised quality and performance.
Trew is a PNW-based manufacturer of high-quality snow gear (we love their bibs!). We are proud to be their repair facility of choice and complete all their warranty repairs.
Gossamer Gear makes some awesome ultralight backpacking gear. They’ve recently made the commitment to repair rather than replace warranty issues in order to keep stuff out of the landfill and in use longer!
Gear for Good. Cotopaxi is committed to sustainability at every phase of a product’s lifecycle from using non-virgin materials, maintaining human rights throughout the supply chain, and repairing damaged product when possible.
Mission Workshop was created out of the desire to build gear as tough as it is beautiful. They stand behind their timeless products by offering a lifetime warranty and promoting repairs rather than just replacement products.
Descente makes high-end ski wear for those who want to stay warm and fashionable. We are their national repair facility for claims in the United States.
Picture Organic is a B Corp based in France. They are committed to wiping out fossil fuel use across all aspects of their business from manufacturing to shipping. We are excited to be their United States repair facility for their lifetime repair warranty.
Enlightened Equipment specializes in high-quality, ultralight gear that is designed and manufactured in the United States. We are excited to partner with them for their warranty and non-warranty repair needs.
Scott Sports has been shaping the outdoor industry since 1958. They specialize in a wide variety of sports including mountain biking, running, motosports, and skiing. We work with Scott to repair warranty and non-warranty issues on their soft goods.
Mountainsmith gear is designed to meet the demands of rigorous travel on and off the trail. They have a lifetime repair warranty and Rugged Thread is excited to be their national repair facility.
Six Moon Designs makes lightweight, high quality, affordable backpacking equipment. Founder Ron Moak has been an avid thru hiker since 1977. We are excited to work with this fellow Oregon-based company to repair rather than replace product.
No side arms, no problems. These funky looking glasses are crazy comfortable, stylish, and durable. Plus, like all our favorite products, offer a lifetime warranty.
Mt. Bachelor is our home ski resort and we’re proud to repair their uniforms for ski patrol, lift operations, and ski school.
Hoodoo is one of our home ski resorts and we are proud to repair their uniforms for ski patrol, lift operations and ski school.
REI of Bend
We partner with our local REI to repair warranty items of all brands. We also attend their quarterly Garage Sales to offer free repairs to all members.
Kaviso is a curated platform for finding and purchasing outdoor clothing and gear. They are committed to amazing customer service and keeping returned products out of the landfill by repairing.
Candide Co. is designed by Candide Thovex and focuses on quality, functionality and timeless style. They work with recycled and reused fabrics, and prioritize repair over replacement to reduce their environmental impact.
Sync Performance is designed by athletes for athletes. They are focused on quality, durability and performance. We have partnered with them to repair warranty and non-warranty issues.
Giant Loop is a fellow Bend-based company that makes durable, high-quality motorcycle gear. Their limited lifetime warranty is pretty awesome and we’re excited to be their repair facility.
Extend offers an extended warranty on your favorite outdoor products. The extended warranty can be purchased from retailers like Backcountry at checkout and includes repair by Rugged Thread if damaged during the warranty coverage. Pretty cool!